PRIVACY POLICY

Through our website, www.lightbe.co.uk, we are committed to protecting your privacy. Under no circumstances do we share your data with any third parties. This site does use cookies but the information collected about customers is for our data only and is the information you enter at the time of ordering. The reason that we collect information about you is to process your order and to provide you with the best possible service. We will only use the information that we collect about you lawfully. We are GDPR compliant. The following information explains this process thoroughly:

WHAT TYPE OF INFORMATION DO WE COLLECT?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

HOW DO WE COLLECT THIS INFORMATION?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

WHY DO WE COLLECT THIS INFORMATION?

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

HOW WE STORE, USE AND DISCLOSE THIS INFORMATION

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We also store information regarding all transactions through our secure online accountancy software provided by Sage Accounts.

HOW WE CONTACT YOU

We may contact you to notify you regarding your account, to troubleshoot problems with an order, to resolve a dispute, to collect fees or monies owed, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone (where applicable), and postal mail.

If you are signed up to our bi-monthly newsletter, we will contact you by email with our offerings.

REMOVING YOURSELF FROM OUR DATA

If you don’t want us to process your data anymore, please contact us at: admin@lightbe.co.uk or telephone us on: 015394 37427 giving your full name and address.

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us as above.

Our monthly newsletter contains special offers, information on how to use the essences and details of workshops and new essences

Contact:

Email: admin@lightbe.co.uk

Tel UK:  015394 37427 From abroad: +44 15394 37427

Phone-in time: Monday 4-6pm

 

Opening times: Monday, Tuesday, Thursday and Friday 10am-5pm

© 2019 by LightBringer Essences